Excellent service from start to finish. Very knowledgeable staff. Reasonable pricing
Mary W. Mary W.
We had a Phantom screen on our house for some 20 years and had no problems with it. So naturally we put Phantom screens on our apartment suite to keep any bugs out and provide cool air flow-through during the hot summer evenings. Your installer Bruce did an excellent job of installing our latest screen on our exterior door.
Bruce S. Bruce S.
Everyone in the process from receiving the first phone call to the installer was knowledgeable and knew exactly what they needed to do. No confusion. Very professional. Thank you!
Adam G. Adam G.
| We recently had a Phantom Screen Door installed in our home. The service was second to none. Bruce performed the installation. He was very thorough, explained all of our options and after the installation was complete, he cleaned up after himself leaving no trace he was even there, other than our newly installed door. The product and workmanship were high quality and professional, couldn’t have asked for or expected anything more. Needless to say, we are very happy with our purchase! Worth every penny! |
Competitive price, individuals that clearly understood the product, timely communication and follow up, excellent website that showed the history of the company and products as well as customer testimonials, on-time install and left tidy/clean (vacuumed) work area. Thanks
Chris S. Chilliwack Chris S. Chilliwack
You were very prompt with the quote and installation of the screen door. Everyone we dealt with was very informative and professional. You kept us informed when you had to change the time of the installation which we very much appreciated. Thank you.
Allan H. Allan H.
Ed Tielmann and Installer Ryan were very professional in their approach to our needs. The company contact (Ashley) was very supportive and understanding throughout the purchase and install with numerous calls made by us to their office.
This company appears to be one of the 'best' to deal with for a product that is proprietorial by giving clients service far beyond what we have been accustomed to receiving from other contractors or suppliers.
We will gladly recommend this company to anyone who asks about Phantom Screens.
"From the first phone call scheduling the initial appointment through the site measure/estimate through to the installation and follow-up, an absolutely seamless, professional and first class experience. Your service ethic is to be commended. My screens are pretty nice too ! Thank you, we couldn’t be happier."
Tony & Cheryl Segaric Tony & Cheryl Segaric
" Seems like a huge cost for such a simple thing but the longer you have it, the more you realize it was worth every penny. This is my 2nd residence to put one in. I love it."
Louise W. Louise W.
"The customer service from this company was beyond expectations. They even came round a second time when I expressed uncertainty about the finished look. The installation went perfectly and I am super happy."
Rosemary G. Rosemary G.